DENZ Terms & Conditions

Effective Date: 30 January 2025

Welcome to DENZ! These Terms and Conditions ("Terms") govern your use of our website https://buydenz.com and the purchase of our products, including water flossers, electric toothbrushes, and other oral care items.

By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website.

1. General Use

• You must be at least 18 years old or have parental consent to use our website.
• You agree not to use our website for any unlawful purpose.
• We reserve the right to modify or discontinue our services at any time without prior notice.

2. Orders and Payments

• All orders are subject to availability and confirmation.
• Prices are listed in INR and are subject to change without notice.
• We accept payments via UPI, Net Banking, Wallets, and Credit Cards.
• By placing an order, you agree to provide accurate and complete payment and billing information.

3. Shipping and Delivery

• We currently offer shipping within India.
• Estimated delivery times are provided for reference only and may vary due to unforeseen circumstances.
• DENZ is not responsible for delays caused by shipping carriers or customs.

4. Returns and Refunds

• We accept returns within 7 days of purchase, subject to our return policy.
• Products must be unused, in original packaging, and accompanied by proof of purchase.
• Refunds will be processed using the original payment method within a reasonable timeframe.

5. Intellectual Property

• All content on our website, including images, text, logos, and product descriptions, is owned by or licensed to DENZ.
• You may not reproduce, distribute, or use any content without our written consent.

6. Limitation of Liability

• We strive to provide accurate product information, but we do not warrant that descriptions or prices are error-free.
• DENZ shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

7. User Accounts

• If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
• We reserve the right to terminate accounts that violate these Terms.

8. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

9. Governing Law

• These Terms shall be governed by and construed in accordance with the laws of India.
• Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

10. Contact Us

For any questions or concerns regarding these Terms, please contact us:

📧 Email: info@buydenz.com
📞 Phone: 8882174381
📍 Address: E-200, Amar Colony, Lajpat Nagar-4, New Delhi-110024

By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.